Testimonials
Thank you so much for accommodating the boarding for Dash this past weekend. This was a last minute request and I am very thankful for the kindness shown, so I could enjoy my Son’s wedding day knowing that Dash was very well taken care.
I am so grateful knowing how much you care for your clients. Again, thank you Tanner, Pauline and Bill!Jeff McLeod.
Pauline, Bill and Tanner
Shout out to Waggy Tails y'all are awsome. I had concerns since my Noah was on medication and right away Bill said yup without hesitation he said for sure we will give his meds. That took a lot of stress from me. Noah loves visiting his uncle Bill, aunty Pauline uncle Tanner and all his fury friends.
Noah said: "Waggy Tails lets me run and play and just let me be a silly boy. Tanner is awsome cause hes cool and fun to hang out with even though hes a person. My sleep over on Sept.7 to 9th was so much fun i want to go back again. Im hoping my earache will be gone by then. My allergies are not fun but at Waggy Tails they understand and help me keep my medication regiment going while im having a sleepover and mom doesnt worry about me.
My mom said that Pauline gives great advice and is full of information and gives great advice on caring for dogs. Mommy really takes care of me and she likes taking me to WT knowing im in a safe and healthy environment."
Thank you Waggy Tails for caring for Noah while at WT and for the love you provide to our Noah when he's at his sleep overs.
This is to show you how much love and compassion that Pauline and her family have for all their furry visitors. Their WT song and montage of all the dogs that go or went to WT that they left my Teddy's picture up on the montage even if he went over to Rainbow Bridge. He loved you guys so much.I miss him dearly thank you so much.
Cheers
The Clement family ??????????????????????????
Hi Pauline and Bill
Another excellent vacation for Paddy! Thank you.!
Paddy enjoyed his two week stay with you and the team. He came home happy and tired (which is good).
Thanks to his lovely spa bath, he was also clean and fluffy.
Thank you so much for taking care of him while we were on vacation.
He will be back soon for play days!
Kath Roberts
Phone: 705 783 5191
I couldn't be happier with Waggy tail resort! It was everything I hoped for and more. Gaïa will definitely be coming back for more love and doggy social time. Thank you so much to everyone at Waggy tail :)
Christine??????? & Gaïa ??
Thank you and the entire staff at the kennel! We were very apprehensive about leaving Kramer for an entire month but all went well! We look forward to getting away more often now ????
Hi Pauline, thank you very much for taking care of Navi. We are sure she enjoyed herself and so did we, knowing that she is in good hands!
Regards, Ivan and Hana
You guys are awesome!!!!
Flash and Paddy always have an amazing time at Waggy Tails. Thanks to the people that engage and play with them, they come home exhausted??
Bill and Pauline are passionate about what they do. I highly recommend Waggy Tails for your fur babies.
Flash and Paddy had a mini vacay and loved it. We were confident that our boys were in good hands. They are now looking forward to a two week vacay while we go overseas to visit family.
When your fur babies start barking excitedly as soon as you turn off the highway, it is a good sign. They know where they are going and can't get in quick enough! Thank you Bill, Pauline, and the rest of the team??
Hi Pauline,
Just wanted to mention that we are very confident to leave our dogs at Waggy Tails. We are able to enjoy our vacation and not worry about them whatsoever. The staff is wonderful and caring. I would most definitely recommend Waggytails to anyone.
Thanks again for watching Charlie and Maya! Until next time......
Chantal Colquhoun
Hi Bill & Pauline!
Wilson & Rudy haven’t been there since covid started…. We haven’t been travelling! It was so nice this past week to take our first trip and know Wilson and Rudy will be happy at Waggy Tails!!! When we arrived it was like they never missed a day of play!Thank you so much for taking such good care of our pups!!Dorothy & Andre
Molly loves her own little vacation time with all her furry friends!
She stayed over night and was very well taken care of, loved, cuddled.
She played all day and slept all night in a warm cozy den. Breakfast was served
And out for another fun filled day. She was so tired when she got home,, she twitched
And barked in her sleep as if she was still there,
Thankyou for all your loving care,,, Molly’s home away from home!
Thank you so much for providing a safe space for my dog. I know she is in the best place to spend time away from me. Your love for dogs is evident and so much appreciated. Honey slept for two days. ????
Aline and Honey
Thank you for being such a great loving team with all the pups; we always know whether overnight or play daycare during the week, the boys are going to be well taken care of and loved up.
Thanks for accommodating the overnight boarding for Dash! I had last minute plans to be out of town and although it was last minute Waggy Tails made adjustments to accommodate my request.
I have had nothing but positive experiences with Waggy Tails and all staff I have chatted with. Keep up the great service you provide to the local area pet owners!Thanks, Jeff McLeod.
Just wanted to say thank you for taking such excellent care of our two dogs! We have never left them overnight and I know for a fact they had a great time! Both of them could hardly keep their eyes open on the drive home :) We also booked them for a bath and let me tell you.. their fur smelled amazing and was so soft!
Thanks again!
Thank you so much, Pauline/Waggy Tails, for taking such great care of my buddy Dash. He seems to have had a great time while in your care and it’s hard to believe but he was more relaxed when he arrived home. I’m sure this was from all the play time with the other pups in your care.I am very happy Dash was in good caring hands while I was away and I am sure going to be bringing Dash to Waggy Tails again, should I need to be away or just for a day of playing. Take care and have a great day!Thank you, Jeff McLeod.
Hi Waggy Tails Staff!
Thank you so much for taking great care of Maisy over the last weekend! We know she had a blast!
Thanks again,
Thanks again for keeping Bixby so happy, he fell asleep before we left your driveway! It’s such a nice feeling knowing he was in good hands and having fun while we were away.
Have a great day!
Thank you for taking great care of Lily. It looked like she had a grand time from the photos I saw on your Facebook page.
She looked very pretty after her spa day for her going home look.
Yours truly,
Carol Lafontaine
We know Shadow is loved and well taken care of during his stays at Waggy Tails. Thanks to you and the team for looking after our boy!
Always eases our minds to know that he is safe and sound
Our pleasure! We really appreciate having somewhere reliable available to us. Your staff is exemplary! Merry Christmas and Happy New Year to all of you
Good morning Pauline,
We are very pleased with the care Louie received from the waggy tails family. He seems to have enjoyed his sleep over and play time with his new friends, he came home exhausted. ??
Thanks for taking care of Dot on her stay at Waggy Tails resort. Since Dot is young and has so much of social anxiety as she is not near other dogs at home, I worried at the start on how she would cope at the Resort. Right after her first stay, she is excited to go back to Waggy Tails and happy coming home.
Also, I appreciate how Waggy Tails helped me out during a family emergency when I requested for a 2 week boarding. The resort have been kind to take her in with a short notice. I would highly recommend Waggy Tails to anyone who is looking for a fun place to board your dog when you are out of town.
Best Regards Anto
Thank you so much for all you do for our baby boy! He is always happy to go play and tired out when he comes home. The first time we dropped him off was scary for us because we were entrusting our little babe to people we didn’t know and it was the best decision we’ve ever made for him! You reassured us and didn’t mind that I called twice to check in on him. The fact that he is well taken care of is obvious and the extra miles you take to create a sense of community and involvement for all the pet parents is truly incredible. You make our lives easier and Ollie’s life better. Thank you from the bottom of our hearts for all that you do!
We absolutely love sending our German Shepherd, Kobe, to waggy tails. He always has the best time and comes home exhausted! They treat him like family and he always gets plenty of running around time. Highly recommend!.
Thank you so very much for taking such good care of Duke, Loved seeing Duke wagging his tail all happy socializing with all the other dogs .
Our Labradoodle Pearl loves going to Waggy Tails. She comes home happy and with normal poops. We have options here in Sudbury, however, quality care is worth the drive!
The Nebre Family.
Molly wakes up at 5am waiting to go to Waggy Tails.. she loves to see the staff and all her furry friends,,Her butt wiggles from the car to the entrance gate, she can’t wait to get inside and play with everyone..on the way home she is stretched out in the back seat , exhausted from her fun filled day..she dreams and twitches all night long... until next time thank you for an awesome place to run and play! Love Molly
Pauline....she slept all day and all night when she got home. We know she had a great time!!! Thank you for always taking such good care of our Lenny! This is the first place where we don’t feel the need to check up on her regularly! See ya Lenny! We just really trust you with her care and that means the world to us.
satisfaction guaranteed !
Molly Loves her Waggy Tails days...you cannot mention to her that she is going till the last minute,
Or there is no way you can finish getting ready for work....She loves to see Bill and the other workers....
She is so tired when she gets home she eats and goes right to bed! She even dreams of being there, yelping and twitching like she is running!
This is the best daycare in North bay and area.. highly recommended. Thank you for all that you do for our furbabies.
............p.s Molly Turns 6 this week.
Have a great week !
Hello,
Thank you guys for the wonderful care of Charlie.
Talking with Bill when we picked Charlie up, we knew that he had Charlie pegged for exactly who he is.
We loved hearing about his actions and behaviours.
Your love and care is so appreciated.
Thanks again.
Until next time,
Take Care
The Cocrofts
Pauline, I have been meaning to send you a note to tell you that we think you have the most amazing facility.I do not actually know what we would do without Waggy Tails. As you know, beagles are high energy dogs and at WT’s, Cooper gets to run and play until he drops - a healthy environment surrounded by people who love him as much as we do. The best part for us is that we never worry about him when he is with you - there are not too many people I would trust him with but you and Bill and Tanner and Heidi...you are all just absolutely wonderful! It is a gift to love and care for dogs to the degree that all of you do and for that we are eternally grateful.
Thank you so much.
Sue and Shawn
Hello, Pauline!
Just a quick note to thank you and your team so much for taking such wonderful care of Audrey during her stay with you this past weekend! My wife and I are so impressed by your wonderful facilities, as well as your extremely professional and friendly service; this was our first time having Audrey away and not staying with family, and she clearly had a wonderful time at Waggy Tails! Please keep up your very good work; you will certainly see us again, and we will be sure to recommend Waggy Tails to all our friends and colleagues in the North Bay area.
With so many thanks,
Christian and Julie (and Audrey!)
Hi Pauline, Bill, Heidi, and the Guys,
Thank you for being so wonderful to Balto! Your smiles, great customer service, and the way you spoil our dog is much appreciated. We love that when Balto is at Waggy Tails Resort we know that he safe, but that he is also enjoying the unlimited social time with other dogs and cuddle sessions with you guys! The convenience of the drop-off daycare and extended hours is also much appreciated when dealing with our busy schedules. We have tried other doggie daycares in the area and we can certainly say that although we were happy with other facilities, none compared to Waggy Tails Resort! So thank you - you're doing great work!
To anyone considering taking your dog to Waggy Tails Resort, consider this a recommendation. We are very picky pet owners and we do not leave our dog without great consideration for him, but we know that when we drop-off Balto at Waggy Tails Resort, whether for the day or night, that he is receiving great care and plenty of affection.
Thank you again from our family!
Kim, Ryan, and Balto
Hey Pauline,
We just arrived home from picking up Gilly and I have to tell you, our high energy boy is wiped! Lol That is a sure sign of a happy dog.. He is relaxed, happy and well cared for. He can't wait for his next trip to see you. Thanks again for caring so well for Gilmour.
Hi Bill , Pauline and crew
Just wanted to say thanks for taking Harley the great dane when we need a break.
Harley is so tired when he gets home and listen better. Harley is big so he does not get away with
what a small dog does. People seem to push him away since he is in your face
Great Danes have attitudes and you guys know how to deal with them.
We tried two kennels before Waggy Tails and they could not deal with him.
I noticed when I picked up Harley last week he barked once when he saw me and came to me to say hi
then went back to Bill, now that tells me he enjoys going to Waggy tails resort.
You guys are the best and keep doing what your doing.
If there was one thing I would change NO NOT YOU PAULINE ! lol the location.
It takes us one hour to get to you so that is how much we appreciate you guys.
At any time if you need our help let us know.
See you soon
Bob, Sue and Harley Michauville
| Your Name | Joan Vowels |
| Company Name | N/A |
| Email Address | jvowels@cogeco.ca |
| Rate our services | 5 |
| What feature do you like most? | How much Daisy is loved and looked after. |
| Please let us know your first impression about our staff and what we have to offer for your pet | Loving and caring staff. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | What you are doing right now. Thanks. |
| Would you like to add anything else? | We are very happy with what you are doing now and so is Daisy. |
| Your Name | Melanie Pigeau |
| Company Name |
| Email Address | melproulx@hotmail.com |
| Rate our services | 5 |
| What feature did you like most? | Hours. Variety of services (daycare, boarding, candy store) |
| Please let us know your first impression about our staff and what we have to offer for your pet | I can see care and compassion in the staff. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | No issues at all. |
| Would you like to add anything else? | I love that Waggy tails is my kind of awesome. Lol. With all the difference activities holiday celebrations. It's a perfect home away from home. Never have to worry about them |
| Your Name | Cathy Hefkey |
| Company Name |
| Email Address | cathy.hefkey@gmail.com |
| Rate our services | 5 |
| What feature do you like most? | My dog has only been there a few times so far. The staff has been very friendly and helpful. I need help with Jackson at the car and the staff have been great. |
| Please let us know your first impression about our staff and what we have to offer for your pet | First impression was helpful and kind. You have more to offer than some of the other doggie daycare places. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | I don't have an answer for that yet we haven't boarded him yet. |
| Would you like to add anything else? | I guess I'd say thank you for taking such good care of our dog when he is with you. He is excited when we're on our way to daycare and he is completely exhausted on our way home. |
| Your Name | Diane Croisier |
| Company Name |
| Email Address | di.croisier@gmail.com |
| Rate our services | 5 |
| What feature do you like most? | I like the attention Sadi gets every time I bring her to daycare. Her arrival always has the personal touch. |
| Please let us know your first impression about our staff and what we have to offer for your pet | Your staff is always so friendly. Your grounds are always clean and lots of room to romp around and play with the other dogs. I like the fact that the pups don't have to be in a kennel during the day. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | Keep on doing what you are doing. It seems to be working because Sadi can't wait to get there. |
| Would you like to add anything else? | I feel comfortable leaving my baby there. You make it interesting for the pups and their paw rents. |
| Your Name | Cindy VanWart |
| Company Name |
| Email Address | cindyvanwart@cogeco.ca |
| Rate our services | 5 |
| What feature do you like most? | I love the fact that you are open for daycare 7 days a week and also that you are open late for pickup. Our dog is Louie, and he is a big husky, lab and shepard. another thing we love are the prices. Awesome |
| Please let us know your first impression about our staff and what we have to offer for your pet | Great staff and always so welcoming when we drop Louie off. He is sometimes timid to go in and the young lady you have working there always gets him to run in. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | i have only been able to use daycare service on weekends because i work 7-3 so i cannot drop him off before work. Waggy Tails is awesome and Louie is always so tired when he gets home. 3 weeks ago he had the ultimate bath package and it was great. He looked and smelt great. |
| Would you like to add anything else? | I never worry about Louie when he is there. i have never tried an overnight visit. Louie has never stayed at a daycare where he would be in a den overnight and i'm not sure how he would be. But our family loves waggy tails daycare. thank you for the great service |
| Your Name | Danielle Levy |
| Company Name |
| Email Address | dtlevy447@gmail.com |
| Rate our services | 5 |
| What feature do you like most? | I appreciate that the dogs are outside the majority of the day and under constant supervision. I feel confident my dog will play, rest, drink water and eat her meal if necessary and feel loved during the day or for overnight stays. I also really love the use of Facebook to see pictures, videos, contests and other news from Waggy Tails. |
| Please let us know your first impression about our staff and what we have to offer for your pet | I had a strong first impression from an employee who became a close friend and told me many great things about Waggy Tails Resort. Upon arriving at the resort, I had a great tour with Bill and he answered all of my questions before I even asked them. All of the staff I met that day were friendly and enthusiastic about caring for puppies and dogs. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | My ONLY ask would be an alternative to use of hay for the dogs, since I am allergic. But otherwise I am very happy with Junip's Home away from home. |
| Would you like to add anything else? | THANK YOU. |
| Your Name | Brigitte Guillemette |
| Company Name |
| Email Address | brigitteguill@live.com |
| Rate our services | 5 |
| What feature do you like most? | The features I like the most is that it's all natural environment and that they're not in kennels. The dogs come in and out as they please |
| Please let us know your first impression about our staff and what we have to offer for your pet | Very friendly. Your staff is the best. They actually care about the dogs. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet |
| Would you like to add anything else? | Keep up the awesome work!!!!! |
| Your Name | Caitlin D |
| Company Name |
| Email Address | caitied18@hotmail.com |
| Rate our services | 5 |
| What feature do you like most? | I love that the dogs are always running free and they always have fun events for all the dogs and the paw-rents |
| Please let us know your first impression about our staff and what we have to offer for your pet | My first impresaion was that stagf was very knowledable and told me the requirements for my puppy to be able to attend thier establishment. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | For the boarded dogs it would be cool to one day have those dog cameras in each kennel and owners can log in and check on their fur babies....i don't know only thing I could think if I just love you guys so much so does my pup! |
| Would you like to add anything else? | You guys are all fantastic and keep up the great energy and work. You're the only ones I don't have to worry about leaving my dogs with. |
| Your Name | Sophie Aubin |
| Company Name |
| Email Address | aubins@franco-nord.ca |
| Rate our services | 5 |
| What feature do you like most? | I love everything Waggy Tails Resort has to offer. The staff is amazing, the hours for daycare are great (730am to 730pm), the prices are very reasonable. Love the fact that my dog has 'doggie friends' at daycare and looks forward to seeing the staff and other dogs on a daily. |
| Please let us know your first impression about our staff and what we have to offer for your pet | Love the staff! Everyone is very friendly and cares to get to know the personality of each dog and caters to their specific needs. They are also very knowledgeable and very easy to talk to if I have any questions or concerns. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | Everything is SPECTACULAR and beyond!
The only tiny little thing I would suggest, would be to maybe have another door opening for daycare dogs, especially when it is busy with boarding dogs (example: Friday mornings).
Or I could just wake up earlier and be on time that way I dont have to worry about being late to work! haha |
| Would you like to add anything else? | Thank you for everything you guys do for our fury babies! I would not want my dog to spend weekdays anywhere else but at her 'second home'. <3 |
| Your Name | Renée Haworth |
| Company Name |
| Email Address | renee_gh@hotmail.ca |
| Rate our services | 5 |
| What feature do you like most? | Love that our babies quickly become yours! Also love all the pictures and videos you post |
| Please let us know your first impression about our staff and what we have to offer for your pet | Love that your staff quickly remember which pet is yours. Always so friendly! |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | That's a tough one...If I truly had to choose something I'd have to think about it or make something up. |
| Would you like to add anything else? | I recommend you to everyone I know that has a fur baby with confidence that they will love you as much as we do. |
| Your Name | Dianne Toshack |
| Company Name | Waggy Tails |
| Email Address | dtoshack@cogeco.ca |
| Rate our services | 5 |
| What feature do you like most? | That Pauline and Bill are truly dog people - they love the dogs and go out of their way to really understand their needs and explore new things that make the dogs day-care or boarding experience even better. |
| Please let us know your first impression about our staff and what we have to offer for your pet | Great staff - all see to really love interacting with the dogs and taking care of their individual needs. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | For extended boarding stays, would love a photo and an update on how our puppy is doing. Sleep Rover in Calgary gives daily updates to the "paw-rents" but - I wouldn't expect a daily update but maybe 1 or 2 updates during a 1 week or more stay. |
| Would you like to add anything else? | Just thanks for taking such great care of our Keno when he is there. |
| Your Name | Diane Laplante |
| Company Name |
| Email Address | tazdiane@hotmail.com |
| Rate our services | 5 |
| What feature do you like most? | Waggy tails is Ambers second home, you's guys give love and attention to Amber, she's always ready to go at Waggy Tails she's very excited when we mentioned Waggy tails. |
| Please let us know your first impression about our staff and what we have to offer for your pet | Our first impression was wow! Very friendly, caring, and we know she's in good hand and well cared for. Very impressed with playground, the activities and games you's guys do with our furry babies. You care, and love Amber as if she's one of your own. |
| What would you want to see us do differently to improve our "Home away from Home" for your pet | Waggy tails is excellent, nothing to improve, it paradise for Amber |
| Would you like to add anything else? | You's guys are awesome, the best, we never worry about Amber when she's in your hands. Thank You so much for taking such good care of our girl. |
| Your Name | Tami Beirness |
| Company Name |
| Email Address | tami-dakoda@hotmail.com |
| Rate our services | 5 |
| What feature do you like most? | I like the flexibility to be able to bring my dog whichever days I want, including weekends! The multi-day discounts are great too! |
| Please let us know your first impression about our staff and what we have to offer for your pet | Very friendly, up front, honest, and great with the dogs! |
| What would you want to see us do differently to improve our "Home away from Home" for your pet |
| Would you like to add anything else? | I love picking up a happy tired dog from Waggy Tails, keep up the great work :) |
BYBE
Thank you so much. It was soooooooooo great to see the pack at the gate all happy and it makes me feel sooooooooo good to know that your business is picking up again after this terrible time. You guys do everything right and that shows in the loyalty of your guests and their parents' confidence in Waggy Tails, you, Bill and your staff Stay safeCell: 705-471-7464