Testimonials

Pauline, I have been meaning to send you a note to tell you that we think you have the most amazing facility.I do not actually know what we would do without Waggy Tails. As you know, beagles are high energy dogs and at WT’s, Cooper gets to run and play until he drops - a healthy environment surrounded by people who love him as much as we do. The best part for us is that we never worry about him when he is with you - there are not too many people I would trust him with but you and Bill and Tanner and Heidi...you are all just absolutely wonderful!  It is a gift to love and care for dogs to the degree that all of you do and for that we are eternally grateful.

Thank you so much. 

Sue and Shawn


 Hello, Pauline!
 
Just a quick note to thank you and your team so much for taking such wonderful care of Audrey during her stay with you this past weekend! My wife and I are so impressed by your wonderful facilities, as well as your extremely professional and friendly service; this was our first time having Audrey away and not staying with family, and she clearly had a wonderful time at Waggy Tails! Please keep up your very good work; you will certainly see us again, and we will be sure to recommend Waggy Tails to all our friends and colleagues in the North Bay area.
 
With so many thanks,
Christian and Julie  (and Audrey!)
 
 
 
Hi Pauline, Bill, Heidi, and the Guys,

Thank you for being so wonderful to Balto!  Your smiles, great customer service, and the way you spoil our dog is much appreciated.  We love that when Balto is at Waggy Tails Resort we know that he safe, but that he is also enjoying the unlimited social time with other dogs and cuddle sessions with you guys!  The convenience of the drop-off daycare and extended hours is also much appreciated when dealing with our busy schedules.  We have tried other doggie daycares in the area and we can certainly say that although we were happy with other facilities, none compared to Waggy Tails Resort!  So thank you - you're doing great work!

To anyone considering taking your dog to Waggy Tails Resort, consider this a recommendation.  We are very picky pet owners and we do not leave our dog without great consideration for him, but we know that when we drop-off Balto at Waggy Tails Resort, whether for the day or night, that he is receiving great care and plenty of affection.

Thank you again from our family!

Kim, Ryan, and Balto
 
 
 
Hey Pauline, 
We just arrived home from picking up Gilly and I have to tell you, our high energy boy is wiped! Lol That is a sure sign of a happy dog.. He is relaxed, happy and well cared for. He can't wait for his next trip to see you. Thanks again for caring so well for Gilmour.
 
 
 
Hi Bill , Pauline and crew

Just wanted to say thanks for taking Harley the great dane when we need a break.
Harley is so tired when he gets home and listen better. Harley is big so he does not get away with
what a small dog does. People seem to push him away since he is in your face
Great Danes have attitudes and you guys know how to deal with them.
We tried two kennels before Waggy Tails and they could not  deal with him.
 I noticed when I picked up Harley last week he barked once when he saw me and came to me to say hi
then went back to Bill, now that tells me he enjoys going to Waggy tails resort. 
You guys are the best and keep doing what your doing.
If there was one thing I would change NO NOT YOU PAULINE ! lol the location.
It takes us one hour to get to you so that is how much we appreciate you guys.
At any time if you need our help let us know.
See you soon
Bob, Sue and Harley Michauville   
 
 
 
 
Your NameJoan Vowels
Company NameN/A
Email Addressjvowels@cogeco.ca
Rate our services5
What feature do you like most?How much Daisy is loved and looked after.
Please let us know your first impression about our staff and what we have to offer for your petLoving and caring staff.
What would you want to see us do differently to improve our "Home away from Home" for your petWhat you are doing right now. Thanks.
Would you like to add anything else?We are very happy with what you are doing now and so is Daisy.

 

 

Your NameMelanie Pigeau
Company Name
Email Addressmelproulx@hotmail.com
Rate our services5
What feature did you like most?Hours. Variety of services (daycare, boarding, candy store)
Please let us know your first impression about our staff and what we have to offer for your petI can see care and compassion in the staff.
What would you want to see us do differently to improve our "Home away from Home" for your petNo issues at all.
Would you like to add anything else?I love that Waggy tails is my kind of awesome. Lol. With all the difference activities holiday celebrations. It's a perfect home away from home. Never have to worry about them

 

 

Your NameCathy Hefkey
Company Name
Email Addresscathy.hefkey@gmail.com
Rate our services5
What feature do you like most?My dog has only been there a few times so far. The staff has been very friendly and helpful. I need help with Jackson at the car and the staff have been great.
Please let us know your first impression about our staff and what we have to offer for your petFirst impression was helpful and kind. You have more to offer than some of the other doggie daycare places.
What would you want to see us do differently to improve our "Home away from Home" for your petI don't have an answer for that yet we haven't boarded him yet.
Would you like to add anything else?I guess I'd say thank you for taking such good care of our dog when he is with you. He is excited when we're on our way to daycare and he is completely exhausted on our way home.
 
 
 
 
 
Your NameDiane Croisier
Company Name
Email Addressdi.croisier@gmail.com
Rate our services5
What feature do you like most?I like the attention Sadi gets every time I bring her to daycare. Her arrival always has the personal touch.
Please let us know your first impression about our staff and what we have to offer for your petYour staff is always so friendly. Your grounds are always clean and lots of room to romp around and play with the other dogs. I like the fact that the pups don't have to be in a kennel during the day.
What would you want to see us do differently to improve our "Home away from Home" for your petKeep on doing what you are doing. It seems to be working because Sadi can't wait to get there.
Would you like to add anything else?I feel comfortable leaving my baby there. You make it interesting for the pups and their paw rents.




Your NameCindy VanWart
Company Name
Email Addresscindyvanwart@cogeco.ca
Rate our services5
What feature do you like most?I love the fact that you are open for daycare 7 days a week and also that you are open late for pickup. Our dog is Louie, and he is a big husky, lab and shepard. another thing we love are the prices. Awesome
Please let us know your first impression about our staff and what we have to offer for your petGreat staff and always so welcoming when we drop Louie off. He is sometimes timid to go in and the young lady you have working there always gets him to run in.
What would you want to see us do differently to improve our "Home away from Home" for your peti have only been able to use daycare service on weekends because i work 7-3 so i cannot drop him off before work. Waggy Tails is awesome and Louie is always so tired when he gets home. 3 weeks ago he had the ultimate bath package and it was great. He looked and smelt great.
Would you like to add anything else?I never worry about Louie when he is there. i have never tried an overnight visit. Louie has never stayed at a daycare where he would be in a den overnight and i'm not sure how he would be. But our family loves waggy tails daycare. thank you for the great service



 

Your NameDanielle Levy
Company Name
Email Addressdtlevy447@gmail.com
Rate our services5
What feature do you like most?I appreciate that the dogs are outside the majority of the day and under constant supervision. I feel confident my dog will play, rest, drink water and eat her meal if necessary and feel loved during the day or for overnight stays. I also really love the use of Facebook to see pictures, videos, contests and other news from Waggy Tails.
Please let us know your first impression about our staff and what we have to offer for your petI had a strong first impression from an employee who became a close friend and told me many great things about Waggy Tails Resort. Upon arriving at the resort, I had a great tour with Bill and he answered all of my questions before I even asked them. All of the staff I met that day were friendly and enthusiastic about caring for puppies and dogs.
What would you want to see us do differently to improve our "Home away from Home" for your petMy ONLY ask would be an alternative to use of hay for the dogs, since I am allergic. But otherwise I am very happy with Junip's Home away from home.
Would you like to add anything else?THANK YOU.
 
 
 
 
Your NameBrigitte Guillemette
Company Name
Email Addressbrigitteguill@live.com
Rate our services5
What feature do you like most?The features I like the most is that it's all natural environment and that they're not in kennels. The dogs come in and out as they please
Please let us know your first impression about our staff and what we have to offer for your petVery friendly. Your staff is the best. They actually care about the dogs.
What would you want to see us do differently to improve our "Home away from Home" for your pet
Would you like to add anything else?Keep up the awesome work!!!!!
     
 
                                                           
 
Your NameCaitlin D
Company Name
Email Addresscaitied18@hotmail.com
Rate our services5
What feature do you like most?I love that the dogs are always running free and they always have fun events for all the dogs and the paw-rents
Please let us know your first impression about our staff and what we have to offer for your petMy first impresaion was that stagf was very knowledable and told me the requirements for my puppy to be able to attend thier establishment.
What would you want to see us do differently to improve our "Home away from Home" for your petFor the boarded dogs it would be cool to one day have those dog cameras in each kennel and owners can log in and check on their fur babies....i don't know only thing I could think if I just love you guys so much so does my pup!
Would you like to add anything else?You guys are all fantastic and keep up the great energy and work. You're the only ones I don't have to worry about leaving my dogs with.
 
 
 
  
Your NameSophie Aubin
Company Name
Email Addressaubins@franco-nord.ca
Rate our services5
What feature do you like most?I love everything Waggy Tails Resort has to offer. The staff is amazing, the hours for daycare are great (730am to 730pm), the prices are very reasonable. Love the fact that my dog has 'doggie friends' at daycare and looks forward to seeing the staff and other dogs on a daily.
Please let us know your first impression about our staff and what we have to offer for your petLove the staff! Everyone is very friendly and cares to get to know the personality of each dog and caters to their specific needs. They are also very knowledgeable and very easy to talk to if I have any questions or concerns.
What would you want to see us do differently to improve our "Home away from Home" for your petEverything is SPECTACULAR and beyond! 
The only tiny little thing I would suggest, would be to maybe have another door opening for daycare dogs, especially when it is busy with boarding dogs (example: Friday mornings). 
Or I could just wake up earlier and be on time that way I dont have to worry about being late to work! haha
Would you like to add anything else?Thank you for everything you guys do for our fury babies! I would not want my dog to spend weekdays anywhere else but at her 'second home'. <3
 
 
 
 
 
Your NameRenée Haworth
Company Name
Email Addressrenee_gh@hotmail.ca
Rate our services5
What feature do you like most?Love that our babies quickly become yours! Also love all the pictures and videos you post
Please let us know your first impression about our staff and what we have to offer for your petLove that your staff quickly remember which pet is yours. Always so friendly!
What would you want to see us do differently to improve our "Home away from Home" for your petThat's a tough one...If I truly had to choose something I'd have to think about it or make something up.
Would you like to add anything else?I recommend you to everyone I know that has a fur baby with confidence that they will love you as much as we do.
 
 
Your NameDianne Toshack
Company NameWaggy Tails
Email Addressdtoshack@cogeco.ca
Rate our services5
What feature do you like most?That Pauline and Bill are truly dog people - they love the dogs and go out of their way to really understand their needs and explore new things that make the dogs day-care or boarding experience even better.
Please let us know your first impression about our staff and what we have to offer for your petGreat staff - all see to really love interacting with the dogs and taking care of their individual needs.
What would you want to see us do differently to improve our "Home away from Home" for your petFor extended boarding stays, would love a photo and an update on how our puppy is doing. Sleep Rover in Calgary gives daily updates to the "paw-rents" but - I wouldn't expect a daily update but maybe 1 or 2 updates during a 1 week or more stay.
Would you like to add anything else?Just thanks for taking such great care of our Keno when he is there.
 
 
 
 

Your NameDiane Laplante
Company Name
Email Addresstazdiane@hotmail.com
Rate our services5
What feature do you like most?Waggy tails is Ambers second home, you's guys give love and attention to Amber, she's always ready to go at Waggy Tails she's very excited when we mentioned Waggy tails.
Please let us know your first impression about our staff and what we have to offer for your petOur first impression was wow! Very friendly, caring, and we know she's in good hand and well cared for. Very impressed with playground, the activities and games you's guys do with our furry babies. You care, and love Amber as if she's one of your own.
What would you want to see us do differently to improve our "Home away from Home" for your petWaggy tails is excellent, nothing to improve, it paradise for Amber
Would you like to add anything else?You's guys are awesome, the best, we never worry about Amber when she's in your hands. Thank You so much for taking such good care of our girl.
 
 
 
 
 
Your NameTami Beirness
Company Name
Email Addresstami-dakoda@hotmail.com
Rate our services5
What feature do you like most?I like the flexibility to be able to bring my dog whichever days I want, including weekends! The multi-day discounts are great too!
Please let us know your first impression about our staff and what we have to offer for your petVery friendly, up front, honest, and great with the dogs!
What would you want to see us do differently to improve our "Home away from Home" for your pet
Would you like to add anything else?I love picking up a happy tired dog from Waggy Tails, keep up the great work :)